First of all, we want to thank you for choosing our service and finding it interesting too.
We are sorry that you are having issues with our services, we want to let you know that offer an 24 hours of free trial, so you can test the service and surf over all the channels and movies and make sure everything works fine.
Despite that we still want to assure you that we have the best service than many other providers, therefore, you can ask us anything you want.
You can simply contact us through WhatsApp, Email where we can discuss and where we went wrong that you are claiming a refund.
Contact us at email@example.com for questions related to refunds and returns.